http://www.g3newmedia.co.uk/billing/announcements.php Sun, 29 Jun 2008 14:11:28 BST http://www.g3newmedia.co.uk/billing/announcements.php?id=12 Sun, 29 Jun 2008 00:00:00 BST IMPORTANT NEWS - 12:45am.  Eco Server users will notice its currently down, this is due to an abuse issue on one reseller account which caused the datacentre to take the server down. That issue has now been solved and the server is being rebooted, on reboot we have been forced to perform a FSCK check. We are now completing this and the server will be back online ASAP. UPDATE - 2:00PM We are now having to complete the FSCK check manually due to file errors, this will delay the process slightly but we will keep you informed via this announcements page. UPDATE - 2:10PM Everything is now complete and the server is now coming back online. http://www.g3newmedia.co.uk/billing/announcements.php?id=11 Thu, 21 Feb 2008 00:00:00 GMT As many of you may have noticed, when you click on the WHM Master Reseller Link you see this error: (6) Your WHMreseller License has been temporarily deactivated. This is just a temporary outage due to the deasoft licensing server being down. Your installation will be restored again very soon, thanks for your patience. This is due to the licensing server at the software vendors end being down, we have contacted Deasoft and have been told they are migrating their servers but hope to have the license server up asap. We apologise for this small issue, if any users require reseller accounts setting up, we will do this for you manually, please open a support ticket with your requirements. 22/02/2008 UPDATE - Issue now resolved and WHM Master Reseller is fully up and running. http://www.g3newmedia.co.uk/billing/announcements.php?id=10 Mon, 24 Dec 2007 00:00:00 GMT Our christmas opening hours are as follows: 24th December - Emergency Support Only. 25th December - Emergency Support Only. 26th December - Emergency Support Only. 31st December - Emergency Support Only. 1st Januay 2008 - Emergency Support Only. 2st Januay 2008 - Emergency Support Only. We will try and reply to all support and sales emails as soon as posible, outside of the opening hours stated above. Opening hours are as normal (9am - 5pm) on all days not stated above.   http://www.g3newmedia.co.uk/billing/announcements.php?id=9 Sat, 15 Dec 2007 00:00:00 GMT Many delta server customers may have noticed that httpd has being failing since we did the cpanel update. We have been advised that there is a bug in the httpd apache software in the newest version. We have submitted a bug report to cpanel and they will fix this asap. We will ofcourse update all customers via this announcements page when we get feedback and a fix from cpanel. ------------------------------------------------------------------------------------------------------------------------------------ UPDATE - We have now completed a fix for the httpd module which has got the server back to normal running with all system ok. Cpanel with provide us with a bug fix within the next 24 hours which will get the system health backup to 100% ------------------------------------------------------------------------------------------------------------------------------------ UPDATE - Cpanel have now found the bug and they will be reinstalling apache, upgrade cpanel and reboot the server. This may cause a little downtime but due to the UK/USA time difference, this should be done at night within the next 72 hours. ------------------------------------------------------------------------------------------------------------------------------------ UPDATE - Cpanel have no told us the bug had been found and fixed and service should start to get back to normal now. http://www.g3newmedia.co.uk/billing/announcements.php?id=8 Wed, 12 Dec 2007 00:00:00 GMT At present the delta server is being updated from its current version of whm & cpanel to the latest version. In this time you may experience some server messages. Throughout this time the "www" part of the DNS will be down but you will be able to access your sites without this using "domain.com" without the www. Systems will be fully updated and functional as soon as possible. ------------------------------------------------------------------------------------------------------------------------------------ UPDATE - This update is now complete and everything is fully functional. ------------------------------------------------------------------------------------------------------------------------------------ http://www.g3newmedia.co.uk/billing/announcements.php?id=7 Mon, 06 Aug 2007 00:00:00 BST New Site Many clients have commented on our new website, www.g3newmedia.co.uk, Thankyou for your kind words. The site is now 100% live and has our billing and support system fully intergrated. If you have any comments or problems with our new site please feel free to contact us. Live Help We have intergrated a new Live Help feature on the homepage and contact page of our new site . This takes the place of our MSN Messenger support system, due to amount of abuse we were getting through MSN. The Live Help icon indicates if we are online or offline. If you click the icon when we are online, you will be able to chat to us using the intergrated interface. If the Live Help icon shows offline, please leave a message and we will contact you as soon as possible. We are online during office hours 7am - 3pm and during the evening on request. For those of you who still have our email address on your msn list, it can now be deleted as we no longer use this form of communication. Affiliates Would you like to earn FREE money by simply referring friends, family, clients, even your website visitors to G3 New Media? To join the G3 New Media Affiliate Scheme is free & easy! How much can I earn? We issue 10% on ALL signup's received, on some packages you could earn up to £20.00! How will I be paid? You can be paid direct to a PayPal account or use it as hosting credit on your account. You will be paid on a monthly basis depending when the customers you referred to us pay their invoices. How does this system work? You first need to create an affiliate account, if you already have a hosting/design account with us you can join the affiliate scheme through logging into the billing system and selecting 'Affiliates'. Inside your affiliate control panel is an ordinary link with your unique code. If a visitor, friend or family member signup for hosting using your unique link you will be issued 10% of this to your affiliate account. Terms and Conditions We have made some small changes to our terms and conditions inline with changes within our company and the services we offer. The terms and conditons can be found here: http://www.g3network.co.uk/content/terms.html IMPORTANT: Over the past month we have had a few issues with abuse. WE DONT ALLOW any of the following on our network, if it is found on your account, your account will be removed: Adult Material Hacks/Crack Illegal Software/WAREZ Illegal MP3's or any music of any kind Tarrents of any kind Webspace used for storage/backups SPAM/Mass email sending Advance fee fraud or fraud site of any kind Please respect the usage policy and use our network with care, as downtime affects all users not just yourself. Information Update We have recently being getting alot of emails from clients under differernt email addresses. We recommend that you use the email address which you have registered with our billing system This allows us to confirm we are speaking to you and not one of your resellers. Please make sure the information we have about you is upto date. To update it please go to: www.g3newmedia.co.uk/billing/ and login to your account. Dedicated Server Over the next few days we will be updating our dedicated server price list offering specials for existing customers. If you would like to hear more about our special price dedicated servers please email sales@g3newmedia.co.uk. Thankyou for your continued support G3 New Media